TECH SUPPORT

We accompany our solutions, starting from the stage of pre-sale consultations to installation and further support

Fonemica provides comprehensive technical expertise, helps resolve issues and problems related to the implementation and maintenance of speech technologies and company products.

Technical support specialists have in-depth knowledge and skills in the implementation, implementation and support of modern speech technologies.

Technical support is provided by phone, instant messengers or e-mail, through which users can contact specialists and register an application.

 

The complete Fonemica solution includes the following features:

- Initial consulting on the selection of solution elements and server equipment for their further deployment and operation.

- Selection and configuration of hardware and software. Experts help you choose the most optimal option and configure it, check specifications, and optimize cost.

- Testing on demo equipment and / or on a test platform, modeling various conditions of real business tasks of the client.

- Verification of proper integration and consistency of speech analytics solutions with existing equipment for optimal deployment and operation of systems.

- Round-the-clock monitoring of the correct operation of solutions and information support for the client during operation.

- Working with the processing of applications, assistance and quick solution of problems if they arise.

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